Return & Exchange Policy
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Return & Exchange Policy

If you are unhappy with any of our products we will exchange it for the same product, or another product we carry.  If there is a reason you do not want an exchange, but want a refund, we will have a customer service representative contact you.

All returns must be postmarked within thirty (30) days of the purchase date. After receiving your exchange request and inspecting the condition of your returned item(s), we will process your exchange. Please note opened products that are being returned must have 85% or more of the original contents to be eligible, and be in “like new” condition.

Please allow at least 3-5 business days from our receipt of your item to process your exchange. We will notify you by email when your return has been processed. To return to the address below, and email us with the following information at:

EMAIL:  INFO@KrazyKava.com
Name:
Address:
Phone:
Email address:
Reason for return:

RETURN ADDRESS TO MAIL PRODUCT:
Golden Ticket Products / Krazy Kava
Attn: Returns
21707 66th Avenue W.
Mountlake Terrace, WA 98043

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